Shipping Policy
Shipping & Processing
We ship worldwide! Orders are typically processed and shipped within 2-7 business days, though this timeline may be extended during holidays or sales events. Delivery times vary based on the shipping method selected at checkout and are subject to carrier delays.
It’s always advisable to opt for express delivery when you’re facing a tight deadline for receiving your order; however, please note that express delivery does not expedite our standard processing time.
Packaging
Each order includes one of our signature Chelsea Rose satin pouches. If you need additional pouches for separate items, please specify the quantity in the order notes.
Delivery Responsibility
Once a package is marked as delivered to the address provided at checkout, we cannot be held responsible for loss or theft after delivery. If an incorrect address is entered at checkout and not corrected before shipment, you will be responsible for any additional costs incurred.
International Orders
For international customers, please be aware that your country may charge duties and import taxes upon receiving your shipment. These fees are the buyer’s responsibility and are determined by local regulations.
For any assistance, feel free to reach out to us— we’ll do everything we can to ensure a wonderful shopping experience with Chelsea Rose!